Effective Date: 01-01-2025
Website: https://evisa-official.vn
Welcome to https://evisa-official.vn, your trusted platform to apply for a Vietnam eVisa & fast track services online. By using our website, services, and submitting any application through us, you agree to be bound by the following Terms and Conditions.
Please read these terms carefully before proceeding with any visa application.
1. Our Services
We provide online visa application assistance and support for travelers seeking entry into Vietnam. We are not a government website but an independent service provider that assists with the eVisa process and fast track services.
All applications are submitted to and processed by the official Vietnam Immigration Department.
2. User Responsibilities
By using our website, you agree that:
- You are providing truthful, complete, and accurate information.
- You have full authority to apply for the visa on your own behalf or on behalf of another person with consent.
- You understand and agree that submission of your application does not guarantee visa approval.
3. Fees and Payments
Our service fee is in addition to the official government visa fee.
All fees are clearly displayed before payment and are non-refundable, including in cases of visa denial, delayed processing, or if the user cancels after application submission.
Accepted payment methods are listed on our website. All transactions are secured via our trusted payment gateways.
4. Processing Time
Visa processing times are estimates and not guaranteed.
We aim to submit all applications promptly, but the final approval depends entirely on the Vietnam Immigration Department.
Delays may occur due to government holidays, incomplete documents, or unforeseen issues.
5. Cancellations & Refunds
Once an application is submitted to immigration, it cannot be canceled or refunded.
If you cancel before submission, partial refunds may be considered on a case-by-case basis.
Please email support@evisa-official.vn immediately if you need to make changes or cancel your request.
6. Limitation of Liability
We are not liable for:
- Denied visas due to incorrect/incomplete information provided by the applicant
- Delays caused by immigration decisions or external systems
- Losses arising from missed flights or bookings related to visa delays
Our liability is limited strictly to the service fee paid by you to us.
7. Intellectual Property
All content, designs, logos, and software on our website are owned or licensed by https://evisa-official.vn.
You may not copy, distribute, or use any part of the website for commercial purposes without written consent.
8. Contact Us
If you have any questions regarding these Terms and Conditions, please contact us:
📧 support@evisa-official.vn
📞 WhatsApp: +84774447913 / +918125381440