Effective Date: 01-01-2025
At https://evisa-official.vn, accessible from evisa-official.vn, protecting your privacy is one of our main priorities. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services to apply for a Vietnam eVisa and fast track services.
By using our website, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
When you apply for a visa or contact us, we may collect the following information:
- Full Name
- Passport Details
- Date of Birth
- Nationality
- Travel Information
- Email Address and Phone Number
- Uploaded documents (e.g., passport photo, personal photo)
- Payment information (processed securely via our payment partners)
We also collect anonymous data such as IP address, device type, browser info, and usage statistics for analytics.
2. How We Use Your Information
We use your information for the following purposes:
- To process and submit your visa application to Vietnam immigration authorities
- To contact you for additional documentation or updates
- To provide customer support and notifications
- To improve our website, services, and customer experience
- To comply with legal obligations
3. Sharing Your Information
We do not sell or rent your personal data. Your information may be shared only with:
- Authorized Vietnamese immigration partners or agents
- Payment gateway providers for processing transactions
- Our trusted vendors (if involved in visa processing)
All third parties are obligated to use your data only for the specific services provided to us and to maintain its confidentiality.
4. Data Storage and Security
We store your data securely on encrypted servers and implement strict access controls. Personal data is retained only as long as necessary to fulfill the service or comply with regulations.
5. Your Rights
You have the right to:
- Access or correct your personal data
- Request deletion of your data (where applicable)
- Withdraw consent to data processing
- Contact us with any concerns about how your data is handled
Please email support@evisa-official.vn for any data-related requests.
6. Cookies
Our site uses cookies to enhance user experience and analyze traffic. You can choose to accept or decline cookies through your browser settings.
7. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised “Effective Date.”
8. Contact Us
If you have questions or concerns about this Privacy Policy or your data, contact us at:
📧 support@evisa-official.vn
📞 WhatsApp: +84774447913 / +918125381440